Where is Christmas AF located?
Christmas AF is located in New York City, but our printing and fulfillment facilities are located in Hebron, Kentucky.
What's your return policy?
If you aren't 100% happy with your order, please contact us. One of our elves will be happy to help make things right within 30 days of receiving your order.
How can I track my order?
Track your order's progress by visiting Track My Order and inputting your unique Order Number. Through our portal, you'll be able to track if your order has been printed and shipped – and we'll give you estimates for each step of the way. Your order number is included in your confirmation email, which we send immediately after your order is processed.
When will my order ship?
US-bound orders will arrive within 9-12 business days. Rush shipping is also available for orders that are shipped within the US. Rush shipping orders will arrive within 2-5 business days. Canada and International-bound orders will arrive within 12-15 business days.
Where are your sweaters printed?
All of our sweaters are printed in the United States. All of our orders are printed and fulfilled from our facility in Hebron, Kentucky.
What payment methods can I use?
We accept Visa, Mastercard, American Express, Discover, as well as Paypal.
Is Christmas AF safe to order from?
Of course! All Christmas AF orders run through Teespring, an apparel printing company based in San Francisco with over 200 employees. We don't store any credit card information or personal data.
Can I change or cancel my order?
All of our products are custom made. If you wish to change or cancel your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production. Please keep in mind that in some cases, this could be as soon as two hours for Rush Shipping orders and twelve hours for standard shipping orders. Once your order has gone to production, you may be eligible for a replacement depending on the situation. After receiving your order, you have 30 days to address any concerns you have.